> Customer Support

VIP Customer Support and FAQs's expert Customer Support team is here to help!

Contact Us gives you several convenient support options to fit your problem and your schedule:

Email / Web Form: Tell us what's going on, and one of our customer support experts will get back to you. Quick response times and no pre-canned "answers"!

Phone: Call us at 800-260-5887. Available 6:29am-5pm Mon-Fri PT

Design & Order Assistance: That same expert support team also offers complimentary, one-on-one phone sessions to help you place your first order.

1st Time Here?

If you are new to, and haven't done so already, we recommend you read our
Getting Started guides:

Using Our Online Designs: This guide walks you through the simple steps to create a customized design through

Preparing Your Own Design Files: If you plan to upload your own files, rather than using our online customizable designs, there are a few design specifications to read before getting started.

Direct Mail 101: If you're creating your 1st direct mail campaign, this handy guide will help you get started and maximize your ROI.


If you have a question about how the site works, or about our products, services and policies, chances are it's answered in our archive of Frequently Asked Questions.

System Requirements & Downloads

The site is designed to work with a wide range of operating systems and Web browsers. However, there are some minimum system requirements that your computer and browser must meet.