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FAQs: General Questions

  1. Do I have to pay a fee or sign a contract to use expresscopy.com?
  2. How do I place an order with expresscopy.com?
  3. Designing postcards is new for me. Can someone walk me through it?
  4. What are your refund policy and terms and conditions?
  5. Do you have examples of your printed products?


1. Do I have to pay a fee or sign a contract to use expresscopy.com?

There are no membership fees or contractual obligations to place an order.


2. How do I place an order with expresscopy.com?

All orders are placed through www.expresscopy.com.

  1. Sign up for an account.
  2. Create a print file (postcards, flyers/brochures, business cards). Use our EZ-Template™ II system or use your own software.
  3. Within your account, start your order by using our Order Wizard. Attach your print file to the order. If you order the addressing service, you will also attach your address file. Your order must meet our required minimums and you will need a credit card for payment.


3. Designing postcards is new for me. Can someone walk me through it?

Yes. We offer free, one hour training sessions on how to design your print file using our EZ-Template™ II program. You can make an appointment with one of our training specialists by clicking here. Please remember, all appointments are made for Pacific Time.


4. What are your refund policy and terms and conditions?

Click here to view complete Terms & Conditions.


5. Do you have examples of your printed products?

Yes, please click here to order an information packet with examples to be mailed to you. You can also request an information packet while creating your account.


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